Introduction : These Terms and Conditions govern the use of Unihertz South Africa’s website and services. By accessing or purchasing from our site, you agree to be bound by these terms.

Orders and Acceptance : All orders are subject to acceptance and product availability. We reserve the right to limit quantities or cancel orders at our discretion. Once an order is placed, you will receive an email acknowledgment. This email does not confirm acceptance of your order; it is a confirmation that we have received it. A contract between you and Unihertz South Africa is formed only when your payment is processed, and the products are dispatched.

Pricing and Payment : Prices displayed on our website are in South African Rand (ZAR) and include VAT unless otherwise stated. We strive to ensure accuracy in pricing, but in the event of a pricing error, we will notify you as soon as possible. You may choose to either reconfirm the order at the correct price or cancel it. Payment methods accepted include credit/debit cards, EFT, and lay-bye options. All payments must be received and cleared before products are dispatched.

Delivery and Shipping : Shipping fees and estimated delivery times will be presented at checkout. Delivery times are estimates and may vary due to unforeseen circumstances. Risk of loss and title for items pass to you upon delivery. We are not responsible for any delays caused by customs clearance or other logistical issues beyond our control.

Returns, Refunds, and Exchanges : Returns are accepted within 7 days of delivery. Items must be in their original condition, unused, and with all original packaging and accessories. Refunds will be processed after the returned item is inspected and approved. Refunds will be issued to the original payment method within 7-14 business days. Exchanges are allowed for defective products within 7 days of delivery. If an exact replacement is unavailable, we will offer an alternative product or a full refund.

Warranty : All products come with a manufacturer’s warranty of 12 months unless otherwise specified. Warranty claims are subject to inspection and verification. The warranty does not cover damages caused by misuse, unauthorized repairs, or modifications.

Limitation of Liability : To the fullest extent permitted by law, Unihertz South Africa shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business, arising out of or in connection with the use of our products or services. Our total liability to you for any damages arising out of or related to these terms shall not exceed the amount paid by you for the product or service in question.

Intellectual Property : All content on our website, including text, graphics, logos, images, and software, is the property of Unihertz South Africa or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or otherwise exploit any content without our express written permission.

Privacy Policy : We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

Changes to Terms : Unihertz South Africa reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of the site following any changes signifies your acceptance of the revised terms.

Governing Law and Jurisdiction : These terms are governed by the laws of the Republic of South Africa. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the South African courts.

Contact Information : For any questions, concerns, or issues regarding these Terms and Conditions, please contact us at support@unihertz.co.za or 012 004 3652.

Effective Date: 08/08/2024