Delivery & return

Delivery with Unihertz South Africa

  • Shipping Partner: All orders are shipped with DHL Express.
  • Free Shipping: Enjoy free shipping on all orders.
  • Tracking: Each order includes a Courier Guy tracking number for easy tracking to your address.

Returns and Refunds

  • Return Window: Items can be returned within 7 days of shipment in new condition for a full refund or store credit.
  • Refund Process: Refunds will be credited back to the original payment method.
  • Return Reference: Request a return reference number before handing the parcel to the Courier Guy.
  • Final Sale: All sale items are final purchases and not eligible for returns.

Customer Support

  • Contact Us: For questions or concerns, reach out to us!
  • Emailinfo@unihertz.co.za
  • Phone: +24 (0) 12
Let’s embark on your next adventure together!